Shipping policy
Shipping Policy
Thank you for shopping with Hide & Piston.
Every item is handmade and carefully prepared before shipping.
Processing Time
Orders are usually processed within 1–5 business days.
As all products are handmade, processing times may vary slightly during busy periods.
Shipping Times
Estimated delivery times:
- UK: 1–3 business days
- Europe: 3–10 business days
- International: 7–21 business days
Please note that delivery times are estimates and may vary depending on postal services, customs, or seasonal delays.
Tracking
Tracking information will be provided whenever available.
Once your order has been shipped, you will receive a confirmation email with tracking details.
Customs & Import Taxes
International buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.
We are not responsible for delays caused by customs.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Contact
If you have any questions regarding shipping, feel free to contact us anytime.